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Media Operations Coordinator

Miami Beach, FL

Who we are

Atwave is a performance marketing email agency that focuses on new customer acquisition through one media channel - email marketing. Atwave works closely with a wide net of branded clients, helping them to achieve their email marketing goals. Atwave's team prides themselves of being the absolute best at what they do and extremely innovative in their approach. We are looking for highly motivated individuals who want to help take our business to the next level.

The role

The Media Operations Coordinator will help optimize the delivery of Atwave’s media throughout the full email-campaign lifecycle from onboarding to optimization, ensuring our media runs smoothly. This person will support a team of Account Managers by leading the quality assurance, reporting and administrative functions of Atwave’s media teams. The ideal candidate is exceptionally detail-oriented and organized, able to handle a fast-paced environment and pivot between critical administrative tasks.

Responsibilities / remit

  • Provide support to Account Managers during media planning, campaign management and performance evaluation processes.
  • Deliver reports to internal stakeholders that provide insight into campaign performance.
  • Assist in the creation and maintenance of Media Team related documents, materials and standing operating procedures.
  • Lead the collection and proper storing of media related assets.
  • Regularly audit and update vendor and campaign intel across organizational systems.
  • Implement and own the quality control, ensuring assets are built for specification and compliance.
  • Monitor, investigate and help resolve issues related to campaign execution and performance; escalating as needed to troubleshoot.
  • Identify operational workflow enhancements and instill best practices across the Media team.


  • Bachelor’s degree in Business, Marketing, Management or related field
  • 2-3+ year of experience in industry related field
  • Strong data entry and processing skills; proficient in Excel
  • Proven time management, prioritization and multitasking abilities
  • Excellent interpersonal skills to build strong relationships with team members
  • Effective communication, including speaking, writing and active listening
  • Great strategic planning and problem-solving skills
  • Methodical about analyzing processes and systems to fully understand their functions
  • Proactive research skills used in seeking out opportunities to advance and improve the organization
  • Strong project management skills

We offer

  • Unlimited PTO
  • Comprehensive health plans
  • Industry leading pay packages
  • Competitive bonus plans
  • 401(K) contributions and profit sharing
  • Equinox gym membership
  • Snacks and catered lunches
  • South beach parking, 365 days a year
  • Relaxed dress code
  • Ocean front location
  • Learning and development
  • Exposure and networking
  • Opportunities to travel
  • Conferences and trade shows
  • and more!

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