Senior Account Manager

Who we are

Atwave is a performance marketing agency that focuses on new customer acquisition through one media channel - email marketing. Atwave works closely with their nationwide branded clients across multiple verticals, helping them to achieve their growth and new customer acquisition goals at scale. Atwave's team prides themselves on being the absolute best at what they do and extremely innovative in their approach. We are looking for highly motivated individuals who are hungry to learn and gain hands-on experience from this influential team of marketing experts.

The Role

As a senior member of Atwave’s Media team, you’ll be responsible for developing publisher relationships, growing existing media accounts and supervising account activities across your team. You’ll use your deep understanding of performance marketing (audience, creative and data) to partner with our internal team to build and optimize campaigns for our portfolio of brand and agency clients. You’ll manage, mentor and coach a team of Account Managers and Coordinators. Our ideal candidate for this full-time position is authoritative in front of media partnerships, highly self-motivated and confident, and feels comfortable in a seriously fast paced environment.

Responsibilities / remit

  • Manage a portfolio of premier media partnerships, strengthening our strategic value to their audience, business and bottom line by driving excellent campaign performance that delivers.
  • Oversee a team of up to 4 Account Managers and Coordinators, each with their own media portfolio, setting the standard and ensuring they are driving the very best campaign performance, meeting KPIs and objectives both near and long term.
  • Effectively and judiciously develop and maintain an optimal media mix for our brand and agency clients.
  • Leverage data to conduct audience identification, analysis, creative development and scenario media planning that aligns with brand marketing strategies and objectives.
  • Collaborate closely with Client Service Managers for media planning and ensuring campaigns are developed and deployed in line with brand objectives and according to schedule.
  • Identify existing and emerging media opportunities with the ability to negotiate, close and onboard new prospects.
  • Be the point of escalation to solve tension points or help troubleshoot issues at any point in the media and campaign lifecycle. 
  • Continually drive efficiencies and improve process performance across the team.

Requirements

  • Bachelor’s degree required.
  • 5+ years of media planning experience with an advanced understanding of media vehicles and channels.
  • Proven track record of building strong relationships and developing a premium portfolio of partnerships.
  • Demonstrated knowledge of strategic performance media management, preferably with multichannel national brand clients.
  • Experience leveraging industry standard planning tools & data sets to create data-driven media plans and optimizations.
  • Strong analytical background: Able to triangulate between data, brand goals, and opportunities to drive campaign optimization and development.
  • Demonstrated ability to manage, track and own media budgets across both a portfolio and the greater team portfolio.
  • Experience supervising and developing junior team members.
  • Experience analyzing conversion rates, click-through rates, retention rates, lifetime value (LTV) and other common KPI’s.
  • Must be able to work in-office (this is not a remote position).
  • Needs to be available for travel.

Resume and cover letter are required for consideration. Please submit both to hello@atwave.com and list the position you are applying for within the subject line of the email. Looking forward to your application!

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